Every InfiniteProbe is engineered to outlast your longest cook — and covered by a warranty written to be read, not skimmed. Here is exactly what we promise, what we cover, and how to reach us if something goes wrong.
You may return a purchase within [XX]-days of delivery, provided the item is in its original condition and packaging with all accessories, and you have proof of purchase.
Contact us first to start an RMA. You're responsible for return shipping costs — tracked shipping is recommended, since we can't refund lost return packages. Refunds are issued within [X] business days of receiving and inspecting the return.
This policy covers purchases made directly on infiniteprobe.com. If you bought from a retailer, their return policy applies. Unauthorized returns may not be processed and may be forfeited.